Privacy Policy and Terms of Service

Effective Date: September 2025

Owner/Operator: Coastal Moves

By using this website, you confirm that you have read, understood, and agree to these Terms of Service and Privacy Policy.

Terms of Service

Intellectual Property

All content published on our Site (including images, text, logos, and downloadable files) is the property of Coastal Moves or its creators.

Sale of Services

— Services offered: Car Rental

— Payment: Services must be paid in full at the time of booking.

— Accuracy: We make every effort to provide accurate descriptions, but information may not always be error-free.

— Right to Cancel: We may cancel or reject orders. If payment has been processed, refunds will be issued.

Third-Party Goods & Services

We may link or provide access to third-party services. We are not responsible for their content, accuracy, or practices.

Payments

Accepted payment methods:

— Credit Card

— PayPal

— 1Now Platform Payment

By providing payment information, you authorize us to process charges.

Consumer Protection

These Terms will not override any mandatory consumer rights under applicable law.

Limitation of Liability & Indemnity

Coastal Moves and its affiliates are not liable for claims, losses, or damages resulting from your use of the Site. By using the Site, you agree to indemnify and hold us harmless.

Governing Law & Dispute Resolution

— Governed by the laws of Virginia.

— Disputes will first be attempted through mediation (non-binding).

— Parties retain the right to bring claims in small claims court or seek injunctive relief.

Severability

If any clause is found invalid, the remainder will still apply.

Amendments

We may update these Terms from time to time. Notice will be provided via email or on our Site.

Contact

Coastal Moves

📞 757-520-9444

📍 Norfolk, VA

Privacy Policy

Purpose

This Privacy Policy explains how we collect, use, and protect your personal data.

Data Collected

We may collect:

— Name

— Email address

— Phone number

— Auto-fill form data

Collection methods: by contacting us through forms, chat widgets, or by calling our company number.

Use of Data

Data may be used to:

— Respond to inquiries

— Send service-related updates

— Provide SMS/text message notifications about our services

Data Sharing

Employees: Only those who require access to perform their duties.

Third parties: Facebook, 1now (limited to name, email, phone).

We will not sell your personal data. Data may only be disclosed if required by law or in business transfer scenarios.

SMS/Text Messaging Policy

By contacting us via form, chat widget, or phone call, you consent to receive text messages from Coastal Moves regarding services, updates, and promotions.

You understand and agree that:

— Standard message/data rates may apply.

— Consent is not required as a condition of service.

— Automated technology may be used to send messages.

— We will not share your phone number without consent (unless required by law).

Opt-In:

By submitting your phone number through our Site’s form, chat widget, or calling our company number, you agree to receive SMS communications.

Opt-Out:

You may stop receiving messages at any time by replying “STOP” or “UNSUBSCRIBE”.

Data Retention & Security

— Data is stored only as long as needed for its intended purpose.

— Stored securely with encryption and restricted access.

— While we take precautions, no system can guarantee 100% security.

Children

We do not knowingly collect data from children under 13. Parents may request deletion of such data if submitted.

Cookies

We use:

— Analytical cookies (to improve site experience)

— Third-party cookies (for ad personalization and tracking preferences)

— Users can disable cookies in their browser settings.

Do Not Track

We do not respond to DNT signals from browsers.

Modifications

This Privacy Policy may be updated as needed. Users should review periodically for updates.

Have a question for us?

Contact Us

Why Choose Us!

Skip the long lines and hassles of traditional car rental companies by having your next luxury car delivered directly to your preferred location and time.

As a gesture of our appreciation, we provide a white-glove concierge service with onsite check-in at your hotel or residence for all our valued clients.

Want to book from us?

Avoid the lengthy queues and hassle of conventional car rentals. Choose our service, and your luxury vehicle will be delivered directly to your chosen location, precisely when it's most convenient for you.

Coastal Moves, All Rights Reserved, 2025